Foodstuffs Promises Refunds After Pricing Error Disrupts New Zealand Supermarkets

Foodstuffs said a technical error prevented some promotional prices from being applied at its North Island supermarkets on Monday, prompting temporary New World closures in Takapuna and central Wellington. The cooperative said the problem had been resolved at PAK’nSAVE and Four Square, while teams worked to restore affected New World promotions. It promised refunds of the full amount paid for overcharged products, with automatic refunds for affected Club+ customers who scanned their cards. Other customers who believe they were overcharged can contact or visit the store where they shopped.